JuanLife Insurance x Protech Motorworks Inc.
Validity Period: April 11, 2022 – April 10, 2023
Coverage: Metro Manila, Antipolo, Rizal, Bulacan, Pampanga, Laguna, and Cavite
Branch Address: Agno Ext, Quezon City, Philippines, 1113, Metro Manila
Exclusions: Expressways and Major Highways with the jurisdiction of other providers (i.e. C5 & EDSA)
OFFER: 10% DISCOUNT on all Roadside Services
- Towing Service
- Vehicle Retrieval
- Battery Boosting
- Tyre Change
- From April 11, 2022 to April 10, 2023, all active JuanLife members are entitled to avail of a 10% discount on Protech Motorworks Inc.’s roadside assistance services.
- JuanLife members must call Protech’s 24/7 hotline below to avail of the service. On the initial call, the member must provide all necessary details required by Protech (Name, Contact Number, Pick-up, Drop-off, Car Make, Plate Number, etc.)
Mobile number: 0917 539 3815
- Upon arrival of Protech staff at the pick-up site, the JuanLife member must present the SMS blast and/or the Confirmation of Insurance (physical/digital) to the staff as proof of eligibility.
- The JuanLife member must pay for the services with the discounted amount extended by Protech upon completion of the service.
1) Is the emergency hotline available 24/7?
2) What is the usual ETA on site?
The ETA depends on the pick-up site.
3) What type of trucks is the provider using for towing? How about for minor onsite repairs?
For towing, they use flatbed trucks. For minor onsite repairs, they use motorcycles.
4) How many passengers can the provider accommodate in the truck for towing services?
They can only accommodate 1 passenger.
5) How many people will assist on-site?
They send 2 staff for all services.
6) What are the modes of payment
They accept cash.
7) For towing services, should the casa/warehouse where the vehicle will be delivered to aware of the service?
Yes, the casa/warehouse should be informed prior to dispatch of tow truck to ensure that the vehicle will be accepted.
8) If the JuanLife member’s policy is about to expire, can they still avail of the discount?
They can avail of the discount until the end date of their policy.
9) If the JuanLife member’s account has already expired and they purchase a new policy, can they avail of the discount?
Yes, they can avail of the discount under the new policy as long as it’s activated within the availment period. They can present the new SMS blast and their new COI to the Protech staff.
10) Can the discount be transferred to family members and friends?
No. Only the JuanLife member with the COI and/or the SMS blast can avail of the discount.
11) Can the JuanLife member avail of the discount if they fail to present a copy of the SMS message?
If they don’t have a copy of the SMS message, they can show a copy of their COI to the Protech staff as soon as they arrive at the site.