JuanLife Insurance x Delmarjr Towing Services
Discount Program
Validity Period: May 01, 2023 – April 30, 2025
Coverage:
- Cavite, Laguna, and Batangas
Branch Address: Blk 16 lot 50 Cabildo St., Villa Hermosa Subd., Buhay na Tubig Imus Cavite City
- Entire Metro Manila
Branch Address: Mindanao Avenue, Quezon City
Exclusions: Expressways and Major Highways with the jurisdiction of other providers (i.e. C5 & EDSA)
OFFER: 15% DISCOUNT on all Roadside Services
Services Included:
- Towing Service
- Vehicle Retrieval
- Battery Boosting
- Tyre Change
Mechanics:
- From May 01, 2023 – April 30, 2025, all active JuanLife members are entitled to avail of a 15% discount on Delmarjr Towing Services’ roadside assistance services.
- JuanLife members must call Delmarjr’s 24/7 hotline below to avail of the service. On the initial call, the member must provide all necessary details required by Delmarjr (Name, Contact Number, Pick-up, Drop-off, Vehicle Make, Plate Number, etc.).
Mobile number: 0995 588 8747 / 89385012
- Upon arrival of Delmarjr staff at the pick-up site, the JuanLife member must present the SMS blast and/or the Confirmation of Insurance (physical/digital) to the staff as proof of eligibility.
- The JuanLife member must pay for the services with the discounted amount extended by Delmarjr upon completion of the service.
FAQs:
1) Is the emergency hotline available 24/7?
Yes.
2) What is the usual ETA on site?
The ETA depends on the pick-up site.
3) What type of trucks is the provider using for towing? How about for minor onsite repairs?
For towing, they use flatbed trucks. For minor onsite repairs, they use motorcycles.
4) How many passengers can the provider accommodate in the truck for towing services?
They can only accommodate 1 passenger.
5) How many people will assist on-site?
They send 2 staff for all services.
6) What are the modes of payment?
They accept cash.
7) For towing services, should the casa/warehouse where the vehicle will be delivered to be made aware of the service?
Yes, the casa/warehouse should be informed prior to dispatch of the tow truck to ensure that the vehicle will be accepted.
8) If the JuanLife member’s policy is about to expire, can they still avail of the discount?
They can avail of the discount until the end date of their policy.
9) If the JuanLife member’s account has already expired and they purchase a new policy, can they avail of the discount?
Yes, they can avail of the discount under the new policy as long as it’s activated within the availment period. They can present the new SMS blast and their new COI to the Delmarjr staff.
10) Can the discount be transferred to family members and friends?
No. Only the JuanLife member with the COI and/or the SMS blast can avail of the discount.
11) Can the JuanLife member avail of the discount if they fail to present a copy of the SMS message?
If they don’t have a copy of the SMS message, they can show a copy of their COI to the Delmarjr staff as soon as they arrive at the site.
